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From the sanctuary of your home to the rituals of your routine — NovaCart curates premium essentials for every chapter of your life. Innovative, redefined for the everyday.
Frequently Asked Questions
Free standard shipping on all US orders over $70. Orders under $70 ship for $8.00 standard or $15.00 express. International shipping is carrier-calculated via USPS, DHL Express, and FedEx.
We accept returns within 7 days of delivery for unworn, unwashed items with original tags attached. Refunds are processed within 10-15 business days of receiving your return. Sale items are final sale. You may be eligible for a return, replacement, or refund if:
- Your item arrives damaged or defective.
- You receive the wrong item.
- Your item is missing parts or accessories.
- Your item arrives significantly different from its description.
To qualify, you must contact us within 7 days of delivery and provide:
- Your order number
- Photos or videos clearly showing the issue
- A description of the problem
Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order by logging into your account and viewing your order history.
Most orders arrive within 7–15 business days.
Yes, we ship worldwide. International orders typically arrive within 7-14 business days. Customs duties and taxes may apply depending on your location and are the responsibility of the recipient.